We frequently evaluate our Service Level Attainment to ensure we’re meeting the high goals we set for ourselves. We monitor interactions with our resources and our clients; arrival and departure times of our team; the amount of time used to complete each assignment; the accuracy of our recommendations; and on and on and on.

While our KPI Reporting is an internal audit process we use to remain self-aware, it’s important that our clients know we scrutinize ourselves with a much finer tooth comb than most. This is how we are able to guarantee our services – we know our strengths and thoroughly search out our weaknesses so they offer no threats to the work we deliver to your customers.

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